Dynamic Youth Services Through Outcome-based Planning and Evaluation

Dynamic Youth Services Through Outcome-based Planning and Evaluation

Book - 2006
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Incorporating outcome-based planning and evaluation is critical when developing new programs and services. In this step-by-step patron-centered guide, three experts who have conducted extensive research share their findings and proven strategies: Generate results that support funding - be it governmental or grant-based; Get buy-in and participation from young library users; Improve communications between staff and customers, and among staff; and Garner immense user benefits with minimal effort. Using this method and selecting the level of effort allow libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.
Publisher: Chicago : American Library Association, 2006
ISBN: 9780838909188
Branch Call Number: 025.197625 DRE NVD
Characteristics: xvi, 155 pages : illustrations ; 23 cm
Additional Contributors: Gross, Melissa
Holt, Leslie Edmonds


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